TopSpin FAQ

Standard questions

Q: TopSpin ™ commercial edition and the difference between the free version?

A: both version use the same software.The difference is in the price of the License.Academic version of TopSpin ™ License is free of charge, including additional features: TopSpin ™ Python apis and CMC Classroom License.

Q: who can use the free version of TopSpin ™?

Answer: free TopSpin ™ is for academic, government and non-profit institutions.

Q: how do you get a free version?

A: from the download page to download TopSpin ™, and on the same page to apply for "free academic License".

Q: how long will free License?

Answer: TopSpin ™ academic version of the License is valid for 3 years.

The academic version of the common problems

Q: the free version TopSpin ™ includes NUS?

Answer: yes, conventional TopSpin ™ software contains free NUS processing two-dimensional spectrum, are also included in the academic edition.

Q: does TopSpin Python API License included?

Answer: yes, on November 22, 2021, issue of all TopSpin ™ academic License including TopSpin Python API License.

Q: free TopSpin ™ including NMR - Sim?

A: yes.

Q: CMC - assist included?

A: you need to purchase a License to use the full version of CMC - assist.In March 2017 after buying the spectrometer can also be free to use the full License, for 1 year.CMC - assist Classroom License is also included.

Q: does structure parsing CMC - se package included?

A: no, you need to purchase a License to use the full version of CMC - se.In March 2017 after buying the spectrometer can also be free to use the full version of License one year.CMC - se Classroom License is also included.

Q: CMC Classroom License is included?

Answer: yes, all after March 1, 2019 issue of TopSpin ™ academic License including CMC - assist and CMC - se Classroom License.

Q: free TopSpin ™ including NMR guide?

A: yes.

Upgrade and transfer common problems

Q: you can download multiple versions of TopSpin ™, macOS and Windows, for example, and use them at the same time?

A: ok, no problem.But you have to get more than one License.

Q: TopSpin ™ can run on the Mac with M1 processors?

A: yes, there are a few run on M1 hardware TopSpin ™.

Q: I am a registered user, can upgrade the previous TopSpin ™ version or transfer my License from the old computer?

A: please visit the download page and install the latest version of the TopSpin ™.The License transfer can be TopSpin ™ CodeMeter document view.

Q: compared with TopSpin 4, I prefer TopSpin 3.5, 3.2, 2.6 or TopSpin TopSpin? Why?

A: the academic License only applies to TopSpin version 3.6, TopSpin 4 and below.

Q: my workbench is Windows XP or Windows Vista, but want to use the free version of TopSpin ™.

A: only 4 and TopSpin3.6 TopSpin can be using the free version.List of operating system support can be found on the software support list: //www.videcame.com/protected/en/services/user-manuals/nmr/general.html

Q: I still use the free version of TopSpin 3.5

A: this version has expired.You should install the latest version and get free academic License.

Technical support

In order to obtain fast high-quality technical support, please provide the error message, etc. All the details.

Q: my problems encountered in the installation process, the contact who?

A: if you are in Europe, please send email to nmr-support@bruker.com

If you are in the americas, please send email to hotline@bruker.com or visit brooke's website for more help.

If you are in China, please send email to Marketing.BBIO.CN@bruker.com, or on brooke magnetic resonance WeChat public background for more help.

Q: is the free version includes such as manual file?

Answer: each TopSpin ™ installation includes a comprehensive set of instructions, used for all contain application.